Kroger has officially changed their coupon policy. They no longer allow stacking of eCoupons and paper coupons. Their policy has said 1 manufacturer’s coupon per item so this change is actually a change in the computer system.
I spoke to corporate and they have made the change of the policy to reflect in their computer system. What this means is that effective immediately you can only use 1 manufacturer’s coupon per item purchased. This includes eCoupons (Kroger.com, Cellfire, Shortcuts and P&G eSaver coupons). They have changed their system so that now only 1 coupon can come off per item. So if you have an eCoupon loaded to your card it will come off (1 item) and then if you hand a paper coupon too it will show a message that it is not valid and the cashier will not be able to force it through.
The official policy reads: Limit one manufacturer’s coupon for any particular item. Items must be purchased in sizes specified on coupon.
If you want to remove Kroger.com coupons from your card log into your account then click on active coupons then click on remove. As of right now you can not remove cellfire or shortcuts but I think you could use your paper coupons first THEN hand over your shoppers card to get the paper coupons instead of the eCoupons.
I have been expecting this change in the computer system so this is not a surprise. If you have any questions I will try to answer them.
In regards to Store Coupons. If you have a store coupon that should still be able to stack with a manufacturer’s coupon as this policy is in reference to Manufacturer’s Coupons/eCoupons (which are manufacturer’s coupons). However, what we are finding is that most of the store coupons are for Kroger items.































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OMG Just had my coupons all matched *( Kroger and manufacturer) as I have been doing for SEVEN years and even did just 2 days ago and was told no can do? ARGH! Saturday night I just wasted a hour in that store! I cannot wait till I get a response so I can print and take to the store, I had but lost the printed policy? Can anyone lend a hand? Really did not want to out on Sunday my ! day I have off each week. : (
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